Returns & Refunds
Our inspection periods, returns eligibility, and cryptocurrency refund procedures.
14-Day Client Inspection Period
For all designer bags, footwear, garments, and fine leather goods, clients receive a 14-day inspection window. Items must remain in unused condition with all security tags, original dust bags, and presentation boxes intact.
Condition & Packaging Guidelines
Bags must show no creasing or signs of wear. Footwear must have protective sole coverings untampered. All designer cards, certificates, and accessories must be returned in the original delivery box.
Cryptocurrency Refund Calculation
Refunds for orders settled in Bitcoin, Ethereum, or Solana are remitted directly to your originating wallet address. In accordance with anti-fraud safeguards, refunds are calculated based on the USD invoice total and converted at the live spot rate upon return approval.