Contact Us
Have a question about a product, delivery, or cryptocurrency payment? We are here to help and reply promptly.
Order Inquiries and Delivery Updates
If you have already placed an order, please include your order number (for example: NS-00000001) in your message. Your tracking number is also emailed immediately once your transaction confirms on the blockchain. You can track your courier progress anytime using our live tracking tool.
Guaranteed 24-Hour USA Delivery Questions
Every item listed on our site is in our possession and ready to ship. We guarantee delivery anywhere in the United States within 24 hours of payment confirmation. If you need your order delivered to a specific home address, business suite, or hotel, simply let us know and we will coordinate the scheduled arrival.
Cryptocurrency Payment Assistance
We accept Bitcoin (BTC), Ethereum (ETH), and Solana (SOL). If you need help calculating exchange rates, verifying network deposit addresses, or checking blockchain confirmations, our support team is happy to assist you through every step of checkout.
Authenticity and Product Verification
All designer bags, footwear, and apparel on Northstar are 100% authentic and verified before listing. Every piece comes with its original designer box, dust bag, tags, and authenticity documentation. If you would like additional high-resolution photos or detailed measurements of any piece in our catalog, reach out and we will gladly provide them.